- Pet Policy; Can we bring our pets?
Pets are not allowed except for service animals.
- What are your cancellation policies?
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- Smoking Policy; Can I smoke in the establishment?
All rooms are non-smoking. Any person wishing to smoke should do so outside using the ashtray provided in the interest and comfort of all guests.
- Is there Wi-Fi in every room?
High-speed wireless internet is offered for free throughout the hotel.
- Are there rooms with wheelchair access?
Yes, some of our rooms are wheelchair accessible. When calling for a reservation, please advise us of your needs so we can ensure availability.
- Can I request an additional bed for a third person in a double occupancy room?
You can request an additional bed for your room when making the reservation to ensure its availability.
- Can I arrange for amenities or gifts to be placed in the room?
Yes, we offer a variety of welcome amenities that can be placed in a guest’s bedroom. Please contact the reception desk for detailed information.
- Do you have cribs for children?
We can offer to include one baby cot into most of our room types, free of charge. Subject to availability.
- Do you offer hairdryers in your guestrooms?
Yes, all of our bedrooms are equipped with one hairdryer for your complimentary use.
Guests are expected to arrive at 2 PM. We will gladly provide you access to your room earlier subject to availability.
Check-out time is 12.00 AM. Extensions are subject to availability and must be pre-arranged.
- What time is Breakfast served?
Breakfast is served from 7:00 to 11:00.
- What time is lunch served?
Lunch is served from 12:30 to 15:30.
- What time is dinner served?
Dinner is served from 19:00 to 21:00.
- Where can we park our vehicle?
We have a large parking area which can fit any type of vehicle.
- Is the hotel air-conditioned?
Yes, our hotel is equipped with air conditioning.
- Do you have a 24-hour room service?
Yes, we can offer 24-hour room service.
Wake-up calls can be set for you by the reception. Please contact the reception desk for booking.
av. 12, Shirvan, Naftalan 4600. 4.5 hours from Heydar Aliyev International Airport.
- What does the price include?
Medical Packages include Complex Diagnostic, Therapeutic and Rehabilitation procedures, Naphthalonotherapy, Physiotherapeutic procedures, Gas injections with carbon dioxide, therapeutic massage, manipulations, treatment with demineralized Naftalan, physiotherapy exercises at gym and pool.
Contraindications to treatment with Naftalan oil:
1. Acute joint diseases;
2. Structural diseases of the central nervous system;
3. Malignant and benign tumors (of any location);
4. Acute gynecological disorders;
5. Tuberculous lesions of any organ;
6. Disturbed circulation of 2nd and 3rd degree;
7. Hypertensive disease of 3rd degree;
8. Chronic coronary insufficiency 2nd and 3rd degree with angina attacks, myocardial infarction in the anamnesis;
9. Atrial fibrillation, paroxysmal tachycardia;
10. Severe anemia of any origin;
11. Acute neuritides and nephroses;
12. Hepatic impairment of any etiology;
13. Mental illnesses;
15. Venereal diseases;
16. All blood diseases;
17. Pregnancy and nursing time